- Well, fuck you too 20th Century Fox.
- May 6th, 2011
I don't like making the call. I don't have a phobia; it's more of a light anxiety. I'll make the call if I have to but I'll rehearse it and rehearse it and still stutter a bit when I do. It's why I won't order food over the phone more than a couple times a year (that, and I don't like people coming to my house. I got lots of problems. Light though) and I'll scour the internets for an online form or e-mail address if I need to cancel a service or something breaks while under warranty. So, I'm holding off on calling Fox Connect's Customer Service, opting instead to e-mail them regarding my difficulty acquiring my digital copy of Jennifer's Body.
I've e-mailed them twice. They haven't answered either. Not even an automated "we got your message and will get back to you when we get to it" message. It's like I'm e-mailing into a black hole. I did find one instance where someone contacted Fox Connect regarding the same issue and actually received a reply saying the fault lies with iTunes and that Fox won't offer replacement codes. I'm not happy.
So fuck you Fox Connect for your shitty customer service, fuck you for your digital copy fail, and fuck you for making me have to put in writing twice that I bought a Blu-ray of Jennifer's Body.